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Diagnostic and Advisory Services
Learning & Certifications

Problems we solve

Undetected potential serious incidents
Ineffective investigations
Uncertain how to improve controls
Unsure that controls are reliable or adequate
Corrective actions don't lead to change
Our Approach
SCALE®Control Health Assessment
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Data analytics that uncovers hidden risks and prevents serious incidents

We are a critical risk management data analytics company supporting high-hazard industries such as mining, utilities, and transport. Our research and analysis technology gives senior leaders and safety professionals the business intelligence to help improve safety performance.

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45%

of serious incidents fly under the radar

29%

of minor incidents get excess focus

Expert Analytics powered by industry specialists to improve Critical Control Performance

Incident Analytics is a diagnostics company dedicated to deeper learning from unplanned events. We provide data-driven risk management solutions to help organisations identify hidden risks, enhance safety and prevent serious incidents. We leverage our predictive analytics and industry benchmarking to deliver actionable insights and improve safety performance.

Over

0

Incidents reviewed

Problems we help solve

We help strengthen critical controls through learning from unplanned events

Undetected potential serious incidents

We help you understand what high-risk activities are putting people at risk, so you can to strengthen controls and prevent incidents from happening

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Ineffective investigations

We review past workplace incidents to identify weaknesses in critical controls that are often overlooked

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Uncertain how to improve controls

We help organisations understand which choice of control measures are working as effectively as they can be versus those which need improvement

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Unsure that controls are reliable or adequate

We show you which controls are leaving workers exposed – so you can develop a strategy to strengthen your controls and reduce exposure

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Corrective actions don't lead to change

We highlight whether your corrective actions are actually working or only creating an illusion of progress

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Serious Incident Analysis Course

Learn about effective tools to prevent future serious incidents with our training course

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Our Services

Diagnostic and Advisory Services

We provide expert advice on critical control improvements, hi-potential incident investigations and data analytics to assist enhance critical control management.

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Controls Reliability Assessment

Our Controls Reliability Analysis (CRA) digs into your most serious near-miss incidents AND compares them with your current critical control checks. Our goal is simple: show you exactly where your safety system might fail and help you fix the most critical risks before they cause serious incidents.

Control Health Assessment

Our Control Health Assessment (CHA) is like a safety checkup that reveals weak spots in your critical control strategies. We help you answer vital questions: are your safety controls actually preventing serious incidents? Where should you focus your time to prevent serious incidents? Our analysis pinpoints hidden gaps in your critical control content safety system.

Accident and Causation Analysis

Our Meta Incident Analysis (MIA) digs deep to show you exactly where your gaps in investigations exist. We provide a comprehensive review of your risk profile, absent or ineffective controls, and operational and system to map out the specific risks and uncover hidden dangers to help you fix safety weaknesses before they cause serious incidents.

Incident Classification and Risk Profiling

Our Incident Severity Analysis (ISA) helps leaders understand which workplace risks matter most. We review incidents to show exactly where your organisation should focus its time and energy to prevent serious incidents. By highlighting the most critical risks, we help you use your safety resources wisely.

The science behind our process

SCALE® Analysis

Incident Analytics developed the SCALE® analysis technology to determine which incidents merit deep-dive analysis, and better understand the people, operational, and system factors that contribute to the conditions for unplanned events to occur. This methodology has been proven to  more accurately determine precursors to serious incidents and improve control effectiveness

Learn more about SCALE®

Severity

Is there potential for a serious incident and what was the specific high risk task context?

Controls

Which (critical) controls - if fully implemented - would have stopped this incident from occurring?

Antecedents

Which human, operational, and organisational system factors helped to set the scene for the incident?

Learning

Which of the contributing factors should be prioritised for remediation action?

Exposure

Which actions will have the greatest impact on exposure and reduce the potential for a repeat event?

Backed by industry-leading analysis software

Cutting-edge

We have developed SaaS-based software that enables individuals or corporates to analyse hi-potential incidents at an individual level or perform large scale data anlaysis; just like we do.

Accessible

We believe that everyone should be able to leverage our know how. We developed our tools on a SaaS-based platform so that our analysts (or yours) can use our apps to analyse a single incident or incidents on mass using our tech.

Reliable

Our suite of analytical tools enable technical specialists to undertake their work in a repeatable and consistent manner based on the SCALE® methodology. We provide the tools and specialist training and coaching.

Get our FREE Whitepaper

Download our latest “What a review of 10,000+ incidents revealed about preventing serious incidents” Whitepaper
Download reportView all reports

Success Stories

Improving Critical Controls in Utilities

Reputable water supply and sewerage services in Australia should play a leading role in prioritising workplace safety. This includes minimising the risk of serious potential incidents, as well as serious injuries or fatalities (SIF), for employees and the public.

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Reduction in SIF Potential Incidents at Port

To minimise critical risks and safeguard its workforce in the lead up to a high-hazard operation, a renowned high profile mining company partnered with Incident Analytics to conduct an in-depth analysis of its recent incident investigations.

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