Governance of Risk Controls
Improve control effectiveness of high-risk work.
Remove assurance guesswork with Incident Analytics’ insights.
Find out why your controls architecture may not protect your workers or critical business processes in the way they are intended, and how to address that
We review control architectures to assess the inherent design effectiveness. We identify any systemic weaknesses that exist such as vulnerability to human error, systems misalignment, or leadership and cultural influences.
The design of most critical controls must account for the influence of human factors such as the ability to notice change, memory, stress, fatigue, urgency, and the contributing organisational factors that exacerbate those human factors.
Find out which critical risk operating situations are least well-controlled, and which levers to pull that will ensure improved operational reliability.
High-risk tasks are not always set up for success, despite the well-intended efforts of leaders and their safety partners. Our analysis shows that the design of critical controls needs to be resilient to specific organisational and system influences.
We analyse records of unplanned operational events (incidents) to extract the key points of control failure, and the factors that are likely to contribute to perpetuation of those failures in the future.
Find out whether planned improvement actions will reduce exposure and the likelihood of repeat events, and what will strengthen actions moving forward.
Real risk reduction only occurs when plant, equipment, and methods of work are altered in a way that reduces the exposure to human error. Remedial action must fundamentally improve the risk profile of the task by adding additional layers of control or moving the existing controls up the ‘hierarchy’.
We analyse which actions are likely to produce meaningful reduction in exposure, and whether real learning is occurring as part of an organisation’s unplanned event investigation process.
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Why organisations use Incident Analytics
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Organisation
Learn how to look at POTENTIAL severity rather than just ACTUAL severity for clearer signals of future failure
Know where to focus scarce investigation resource and capability for maximum learning benefit
Establish which high-risk work categories are most likely to be poorly controlled and why
Understand which organisational systems and functions contribute to control weaknesses
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Leaders
Learn where their people are most likely to make specific types of cognitive errors in critical risk situations
Understand why workers feel they need to ‘work around’ critical procedures
Know which local operating contextual issues contribute to operational unreliability and incidents
Find out which leadership and/or supervision behaviours need further development or reinforcement
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Risk Owners
Learn about where the risk control system isn’t working as intended and what to do
Establish which system-related (blunt-end) factors in corporate functions that perpetuate reliability issues at the front line
Understand which strategies provide best leverage for operations to improve control of work
Validate the veracity of field exposure metrics and whether governance systems require additional focus
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Safety Function
Validate safety strategy components related to field exposure management
Learn where to focus efforts at improved integration of the safety management system
Understand which critical risk controls aren’t working and whether they are ‘enabled’
Where to strategically focus critical control verification, pre-start team discussions, workforce management approaches, and other policy considerations
Find out what Incident Analytics can do for your organisation.
We provide a virtual walk-through our tools and services by appointment. In 30 minutes we will show you how our system works, some examples of client outcomes, and share our pricing.
