critical risk management experts
Reducing the risk of serious incidents with deeper learning from unplanned events
Incidents that merit your closest attention
45% of serious incidents fly under the radar, while 29% of incidents attract unnecessary effort*
Approximately 1 in 5 incidents will have serious or fatal potential, but most organisations do too much ‘deep dive’ investigation of events that have no high severity potential, while many incidents that do miss being investigated. Incident Analytics' Incident Severity Analysis reduces subjective judgement and bias with a comprehensive fatality potential decision tree system to determine which incidents merit deep dive analysis.
Understanding complex unplanned events
When high-risk work fails, internal investigation rarely uncovers all the reasons why control breaks down.
When serious events occur (or recur), a deep analysis of control breakdowns is the best place to start the journey to improved reliability. Incident Analytics Meta Incident Analysis thoroughly analyses how and why the implementation of critical controls fails to safeguard high-risk work and the workers performing that work, and how best to intervene for improved controls assurance.
Strengthening response to critical risk exposures
Many organisations face challenges in effectively responding to recurring serious incidents
Incidents with potential for serious outcome need the strongest possible remedies to stop repeat occurrences, but low-level actions tend to dominate incident report recommendations. Using practical insights from Incident Analytics’ Meta Incident Analysis, it’s possible to make better choices of action in response to the systemic causal factors that drive serious incident exposures.
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Why organisations use Incident Analytics
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Organisation
Learn how to look at POTENTIAL severity rather than just ACTUAL severity for clearer signals of future failure
Know where to focus scarce investigation resource and capability for maximum learning benefit
Establish which high-risk work categories are most likely to be poorly controlled and why
Understand which organisational systems and functions contribute to control weaknesses
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Leaders
Learn where their people are most likely to make specific types of cognitive errors in critical risk situations
Understand why workers feel they need to ‘work around’ critical procedures
Know which local operating contextual issues contribute to operational unreliability and incidents
Find out which leadership and/or supervision behaviours need further development or reinforcement
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Risk Owners
Learn about where the risk control system isn’t working as intended and what to do
Establish which system-related (blunt-end) factors in corporate functions that perpetuate reliability issues at the front line
Understand which strategies provide best leverage for operations to improve control of work
Validate the veracity of field exposure metrics and whether governance systems require additional focus
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Safety Function
Validate safety strategy components related to field exposure management
Learn where to focus efforts at improved integration of the safety management system
Understand which critical risk controls aren’t working and whether they are ‘enabled’
Where to strategically focus critical control verification, pre-start team discussions, workforce management approaches, and other policy considerations
Find out what Incident Analytics can do for your organisation.
We provide a virtual walk-through our tools and services by appointment. In 30 minutes we will show you how our system works, some examples of client outcomes, and share our pricing.
